Shipping Policy



BELOW IS THE AVERAGE DELIVERY TIMES FOR ALL OUR PACKAGES:

  • Once an order has been placed, we need 1 - 3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or weekend it may take a little longer.
  • Once your order has been processed, it will be dispatched and delivery takes on average 8 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, should you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

1. Placing an order

The ordering process at Posh Lux Melbourne is as simple as possible. First you need to go to the product page and add the desired product to your shopping cart. To do this, click on the "Add to shopping cart" button.

Here it is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" field. On the information page, you must enter the correct address details. Make sure that all the details are correct. If this information is filled in correctly, you can click on the "Proceed to shipping" button.

On the "Shipping" page, you have the opportunity to check the address details you have entered. It is also noted that every shipment is sent completely free of charge. As a token of our appreciation to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.

You can choose between different payment options. At poshlux-melbourne.com, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment.


- Credit card (AMEX, Mastercard, Maestro, Visa) - Paypal account

Once you have selected the correct payment method, click on the "Complete order" button and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have any problems with your order, you can contact us at any time.

2. Shipping costs

We cover standard shipping costs for every order. All our products are delivered to your doorstep 100% free of charge. There is also no minimum order quantity required.

Shipping your order

Have you found the product on our website? Then you want to enjoy it as soon as possible! That's why we make sure that your order is processed and shipped as quickly as possible.

So that we can charge fair prices for our products, we have decided to collect the packages in large quantities and send them all at once once the minimum quantity has been reached. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other online stores, we are very busy and there may be delays due to the Corona crisis. Please take this into account when placing your order. We will do our best to ship your order as soon as possible.

To ensure that your order is shipped today, please contact us by email. Our service team will be happy to advise you on the right solution.